Conditions of Use
General terms and conditions of business
§ 1 Scope, customer information
The following general terms and conditions of business regulate the contractual relationship between MAËL The Swiss Barefoot Company and the consumers and companies that buy goods via our shop. We do not recognise conditions that contradict or deviate from our terms and conditions of business. The language of contract is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a binding offer to you to buy goods.
(2) After entering your data and by clicking on the order button, you accept this offer to conclude a contract of purchase.
§ 3 Customer information: Saving of your order data
Your order with details about the contract concluded (e.g. type of product, price, etc.) is saved by us. We send you the general terms and conditions of business, but you can also call up the general terms and conditions of business after the contract has been concluded.
As a registered customer, you can access your past orders via the customer log-in area (“My account”).
§ 4 Customer information: Note regarding correction
You can correct your entries at any time before submitting the order by pressing the deletion key. We will inform you about further correction options as you progress through the order process. You can also end the order process entirely at any time by closing the browser window.
§ 5 Right of cancellation
You can cancel your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is given to you before the expiry of the deadline - also by returning the object. The period of notice commences after receipt of the information regarding cancellation; however, not before receipt of the goods by the recipient (with recurring delivery of the same type of goods, not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with Section 1 Paragraph 1 and 2 EGBGB (Introductory Act to the German Civil Code) and our obligations pursuant to Section 312g Paragraph 1 Clause 1 BGB (German Civil Code) in conjunction with Article 246 Section 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to comply with the deadline for cancellation. The cancellation is to be sent to:
MAËL The Swiss Barefoot Company
Dr. Dieter Hesch
CH 8597 Landschlacht
Consequences of cancellation
In the event of the cancellation being valid, the services received by both parties are to be returned and any benefits made (e.g. interest) are to be surrendered. If you cannot return or surrender the service received and benefits (e.g. advantages of use) or only in part or only in a deteriorated state, you must pay compensation to us in this regard. You must only pay compensation for the deterioration in the item and for benefits used if the usage or the deterioration is attributable to handling of the item that exceeds checking its properties and its functionality. By "checking its properties and its functionality" we mean the testing and trial use of the respective goods as is possible and usual in store business. Items that can be sent as parcels are to be returned at our risk. You must pay for the regular costs of the return if the delivered goods corresponds to your order and if the price of the item to be returned does not exceed an amount of EUR 40.00 or if the price of the item is higher and you have not yet paid the equivalent amount of a contractually agreed part-payment. Otherwise, the return of the item is free of charge for you. Items that cannot be sent by parcel will be collected from your home or business premises. Obligations for the reimbursement of payments must be met within 30 days. The deadline starts for you when you send your declaration of cancellation or the item and starts for us when we receive it.
End of the information about cancellation policy
The label of the sock is sealed to prevent it being unfolded and tried on. This is done for medical and hygienic reasons. Swiss Protection Socks that have been tried on can be infected with foot or nail fungus. Therefore, we cannot sell returned socks once they have been tried on. We therefore cannot take back or exchange socks with a broken seal.
§ 6 Warranty
The warranty is based on the statutory regulations.
§ 7 Commercial place of jurisdiction
The sole place of jurisdiction for all disputes arising from this contract is our registered office if you are a merchant.
These terms and conditions of business have been drawn up by the janolaw lawyers and reviewed in legal practice. janolaw AG guarantees the first-class quality of this product and is liable in the event of warnings.